1. Go to https://support.heberjahiz.com and click on "Sign in".
2. Complete the login form and click "Sign in".
If you do not yet have a Helpdesk account, click on "Sign up" then enter your full name and e-mail address. A welcome email will then be sent to you to confirm your email address.
3. Once signed in, click on "your name".
4. Then click on "See my requests"
5. The list of your tickets with the status of each will be displayed. You can access a ticket by clicking on its subject. You can respond to it and follow its progress.
To send a new request, just click on "Submit a request".